Alder Support Center

Last modified by superadmin on 2026/09/01 18:27

How can we help?

Search our guides, or browse by topic below. Most questions are answered in under a minute.

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Panels & Troubleshooting

Arming, disarming, passcodes, sensors, cameras, and fixing common faults.

Billing & Account

Payments, plan changes, moving home, and questions about your account.

Getting Help

Account changes, service options, and how to reach us.

App & Smart Home

The Alder app, Alexa, Google Home, smart locks and automations.

Your Service

Moving, upgrading, and getting the most out of your system.

Everything Else

Guides and notices that do not fit anywhere else.

Contact us

Customer Service800.710.1289Questions about your account, billing, or equipment.
Sales877.686.3120New systems, upgrades, and service options.
Websitealder.comProducts, plans, and company information.