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Alder home security equipment: panel, sensors, camera and mobile app

Alder Support Center

Welcome to the Alder help center. Search using the magnifier in the top bar, or browse topics in the Navigation panel on the left.

We're updating our help center. Articles are being reviewed and published progressively, so you may see fewer topics here than usual. If you can't find what you need, call us using the numbers below and we'll help you directly.

Contact us

Customer Service	800.710.1289	Questions about your account, billing, or equipment.
Sales	877.686.3120	New systems, upgrades, and service options.
Website	alder.com	Products, plans, and company information.

Looking for something specific?

Use the search icon in the top bar to search all published articles.
Browse by topic using the Navigation panel on the left.
Still stuck? Call Customer Service on 800.710.1289 and we'll help.